eBay is expanding its managed payments in Europe

September 16, 2020 by
Sanne Leenders
managed payments

eBay will bring its managed payments service to sellers in three new European markets next year. In the first quarter of 2021, eBay will manage payments in France, Italy and Spain. This expansion will continue to offer buyers flexibility and choice in payment methods and give sellers an easier way to manage their businesses.

Managed payments

eBay began managing payments on its platform, in the United States, for a select group of eligible sellers in 2018. In April 2019, Germany was the first European market where eBay started offering this service. In February of this year, eBay expanded their service to the United Kingdom. Next year, it is time for for France, Italy and Spain. Furthermore, the e-commerce company says its working to scale the service to all countries where it is active. The service gives consumers buyer protection and more flexibility and choice in payment methods, including credit cards, PayPal, Apple Pay and Google Pay.

"By managing the payments process, we're creating a simpler, more unified experience for our customers, and streamlining operations for our sellers with one place to sell and get paid," said Alyssa Cutright, Vice President of Global Payments at eBay. "As we continue expanding and scaling our management of payments around the world, we're excited to add France, Italy and Spain to our growing roster of countries."

Buyer and seller benefits

Buyer

  • Greater choice and relevant set of payment options at checkout
    eBay plans to offer buyers a variety of payment options, including credit card and PayPal. Apple Pay will be available as a payment option on iPhone and iPad. Google Pay will be available on the eBay site and on the eBay Android App. 
  • A checkout experience that begins and ends on eBay
    By managing payments, eBay is able to deliver a more streamlined experience through the entire purchase and post-order process.
  • Buyer Protection
    Eligible purchases made in the new payments experience are covered by local buyer protection programs, independent of payment method used.

Seller

  • Greater sales reach
    Offering buyers more choice and options for how they pay and enabling buyers around the globe to pay in the ways that are most relevant to them.
  • A central place to manage the business.
    Sellers will experience easier account management with all information about their eBay business, inclusive of payments information, in one place, so that sellers can easily track and manage all of their transactions and customer interactions on eBay. In addition, this will also include one centralized customer service experience.
  • Simplified seller protections provided by eBay.
  • Payouts directly to their bank account
    Consistently initiated within two business days of an order confirmation, regardless of how the buyer paid, with the option to choose a weekly or daily frequency, as funds are available.
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