The online surge in the consumer electronics category

By Direct Link - Home electronics or consumer electronics - should you prefer that - have had for a long time its obvious place as one of the most purchased product categories online. 

During the eight years that  Direct Link/PostNord has published the report E-commerce in Europe the category has been top three, and usually top two after clothing and footwear, in all markets included in the study. 

The Consumer electronics e-commerce industry worldwide was valued at 344 billion  U.S. dollars in 2021. By 2030, the market size of electronics e-commerce is estimated to be an astonishing sum of 860 billion U.S. dollars. 

Why online consumer electronics are so successful? 

So, what are the reasons why this category has grown so strongly online? The industry is large, and the range of different brands and designs of televisions, smartphones, vacuum cleaners, and so on is huge, making the industry extremely competitive and price-pressured.  

From a consumer perspective, the web provides an excellent opportunity to get an overview of the enormous range, without having to physically visit a large number of electronic stores to be able to compare brands, performance, and price. 

There are also studies that show that many consumers find it more pleasant to avoid being confronted by sales representatives in physical stores who try to sell them all kinds of extra equipment and various types of insurance that the consumer often does not need.  

Consumer behavior is the key 

At the same time, it is naturally the case that consumer behavior varies from individual to individual. According to Google, a study showed that 72 percent of shoppers looking to buy consumer electronics visited a physical store to check out a product they already planned to buy online on a later occasion. 

The reverse is also true. In another survey, 77 percent of consumers did most of their research at home and then visited stores to confirm product information, specifications, and price.  

If you want experts onboard who know how to handle your cross-border deliveries of electronic goods – Reach out to Direct Link for a customized quote!