According to parcelLab and YouGov, 71% of online shoppers in Germany prefer to choose which logistics company sends their online order. The most important reason for this is because it enables the consumer to influence the delivery reliability. Another important reason for being able to choose the logistics company handling the delivery, is that customers can choose a
Percentage of Aussie online shoppers buying from Amazon up more than 50% in a year – driven by lockdown
Consumer poll shows how lockdown has seen Australian consumers turn to online retailers, including Amazon, and they expect to continue shopping this way for the rest of 2020. Australia – September 10, 2020 – Global e-commerce and marketplace specialist Pattern has polled Australian shoppers for the second time to assess their attitudes to Amazon Australia and understand
Most consumers abandon slow-loading e-commerce sites
According to a survey conducted by Retail System Research (RSR), more than half of consumers said they leave when they are frustrated with slow-loading e-commerce sites. Therefore, they are more likely to buy from a similar retailer. However, some brands score high marks for speed, while others prep for the influx of shoppers this coming holiday season. As soon as physical
Online marketplaces gain popularity in UK
New research from Adobe into the online shopping habits of United Kingdom consumers, between March and June, found that online marketplaces, such as Amazon, were four-times more popular than retailers' own websites. This is demonstrating the appeal of quick convenient, one-stop shopping experiences to customers online as well as offline. Consumers are drawn to broad product
Shoppers continued to shop online in July despite stores reopening
Last month, shoppers continued to shop online, with e-commerce surging at a pace that slowed only slightly as shops reopened. However, the figures suggest while online sales took off, in-store non-food sales were down by more than a quarter compared to last year. According to the latest BRC-KPMG Retail Sales Monitor, the overall retail sales grew by 3.2% in total, compared to