Fashion giant Inditex, the owner of brands such as Bershka, Massimo Dutti and Zara, faces the consequences of the COVID-19 outbreak. In Spain, the fashion producer switched its clothes factories in Spain over to making medical supplies. Also, its logistical hub has almost ground to a halt. This effectively freezes the centre of Inditex's business from which it supplies its
Finland: 60% rise in online shopping
In Finland, e-commerce grows rapidly for a few weeks. This, of course, is due to the COVID-19 outbreak. E-commerce platform maker Vilkas Group says it is basing its estimate growth on the sales figures of more than 2000 Finnish online shops, reports Reuters. Vilkas Group Chief Executive Markku Korkiakoski says: "Numbers from the first quarter reveal a unique spike in orders
B2B Commerce leaders: Think Customer First!
In the last few years manufacturers, wholesalers and service companies successfully digitised the interactions with their business customers. But did they put them first? Author: Mauro Boffardi, Customer Success Manager at Intershop The advantages of customer-centric digitisation efforts are well known: reduction of the cost of each interaction, fewer errors, freeing of
Online payment fraud: $25 billion lost by 2024
Online retailers will lose more than $25 billion over payment fraud by 2024, a Juniper Research study found. This is an increase of 52% in four years. At this moment, losses over payment fraud are estimated $17 billion. Cause of this increase in payment fraud is the growing popularity of e-commerce in many markets. As online shopping becomes more popular, so does the use of
Amazon extends return period, limits stock over 15kg
Amazon temporarily extends its return period and limits stock weights for products that require two people to pick, pack or ship. This is a consequence of new measurements for the business while dealing with the COVID-19 outbreak. Return period Merchants on Amazon will see the platforms return window extended to the 31st of May, reports Tamebay. This accounts for all