In 2019, German fashion platform Zalando welcomed 4.6 million new customers. This makes a total of 31 million, an increase of 17% compared to 2018. All of these customers purchased a total of 145 million orders. The total turnover of Zalando (including its partners) increased to 8.2 billion euro in 2019. This is a 23.6% growth. Zalando's own turnover increased by 20.3%, to
Consumer protection: European Deal on Faulty Products
Both online and brick-and-mortar consumers will be entitled to equal remedies in case they purchase faulty products. This is what new European guidelines agreed on last Tuesday. The new directive on the sale of goods aims to ensure a high level of consumer protection throughout the European Union. Its purpose is to create legal certainty for businesses wishing to sell their
Online focus for Bose
Audio gear brand Bose will close all of its stores in Europe, North America, Australia and Japan. The brand decided to follow an online-only strategy after it noticed a significant change to online shopping in these regions, reports Ecommercenews. It means a total of 119 brick-and-mortar stores will close in the coming months. In regions where shopping behaviour hasn't
Otto withdraws from Eastern Europe
Fashion platform Otto closes its online shop in the Czech Republic, Hungary and Slovakia. On the 29th of February, the end of the current 2019/2020 financial year, the shops will be discontinued. This reports the Unito Group, which is responsible for the operation of the three Otto shops in Eastern Europe. On top of that, it is decided that there will come an end to Otto's
UNCTAD Global E-commerce Ranking 2019: Europe continues to dominate
Research from the United Nations Conference on Trade and Development (UNCTAD), revealed that Europe remains by far the most prepared region for e-commerce. It has eight countries ranking in the top ten of a global index that was published last December. On top, we find the Netherlands, Switzerland and Singapore. The Netherlands is on top of the list for its second