The online cross-border market in Europe was worth €146 billion in 2020. This is an increase of 35% compared to the situation one year before. Currently, the cross-border share represents 25.5% of total online sales in Europe, according to Cross-Border Commerce Europe. The cross-border share is slowly increasing. In 2018 it was 22.8%, in 2019 it was 23.55% And
80% of B2B commerce will be online by 2025
In four to five years, most trade between producers and suppliers on the one hand and buyers on the other hand will take place via digital channels. This involves hundreds of billions of euros. After the digital transformation in the consumer market, it is now happening in the business market. In a few years, 80% of the interactions will be via digital channels, according to
How customers value delivery
Shoppers say the cost and speed of delivery are the two of the most important factors that they take into account when buying online. However, a significant minority would consider slower delivery and paying more in order to make their delivery more sustainable, according to InternetRetailing. The Ecommerce Delivery Benchmark Report 2021 questioned 10,000 shoppers in five
German e-commerce: 29% generated by micro-enterprises
The turnover share of the smallest companies in the total turnover is significantly higher in the e-commerce sector than the economic average. 29% of German e-commerce sales are generated by small businesses with fewer than ten employees, according to Shopanbieter. Compared to the situation in the entire German economy, small e-commerce enterprises are much more important for
Consumers set a high customer service bar
Approximately a year into the COVID-19 outbreak, retail stores across the country have made adjustments to create a customer shopping experience vastly different from what it originally was at the start of 2020. In addition, customers have adjusted their purchasing habits too. On Black Friday, consumers spent around $9 billion shopping online, a 21.6% year-over-year increase