Cross-border e-commerce is growing rapidly. This offers lots of opportunities for e-commerce players but requires focus. Just like personal relationships, buying online involves a leap of faith. It is unlikely your target audience abroad knows your brand. Making sure your brand or business is trusted is crucial for international success. We tend to be more trusting
Migros launches click and collect service with Swiss Post
Supermarket giant Migros has made it possible for its customers to collect webshop orders in their shops across Switzerland. This new service is available due to a partnership between the supermarket chain and Swiss Post. The new click and collect service will be available at 300 branches across Switzerland. The collaboration between the supermarket and Swiss Post is the
Amazon one-day delivery used by 72% of US consumers
Amazon one-day delivery already sees shipments to the majority of US consumers - 72% of consumers, to be exact. This was found in a new report by RBC Capital Markets. According to the research, Amazon delivers goods in one day to more than 95% of US shoppers in 16 of the wealthiest and most populated states including Washington D.C. The growing risk for retailers RBC
Returns in Europe increase with 8%
Europe counts an increase of 8% in the number of returns this year when comparing it to the same period as last year. Simultaneously, free shipping has also risen by 3%. At the same time, sales during short-term promotions have increased by 29%. These findings come from research done by DynamicAction’s Retail Index: Spring 2019. Online consumer transactions from the
Zalando to charge money for delivery
Following a recent decision by H&M to limit free shipping, Zalando will now no longer ship ordered products for free as a standard. In Spain, Ireland and the United Kingdom, the company starts requesting fees for the delivery of small packages. One of the reasons that Zalando grew big in the past couple of years was their flexible return policy (free up to 100 days).