H&M and Klarna announce partnership

October 15, 2018 by
Nico Hoeijmans

h&mH&M and Klarna have entered into a global partnership, the fashion retailer announced. Together, H&M and Klarna will further integrate H&M’s digital and physical stores to give customers a seamless, personalized and engaging shopping experience no matter where, when and how they shop. This partnership will power the loyalty programme H&M Club payment programme, provide an enhanced omnichannel customer payment offering, a streamlined post-purchase service in the H&M app and many other services.

Klarna’s single technological platform will enable an end-to-end customer journey across all H&M channels. This will include in-store, mobile and online payments, simplified deliveries and returns and the flexibility to decide how and when to pay including the popular ‘try before you buy’ Pay later service. All of these will be integrated into the next generation of the H&M app and H&M Club. The changes will be made for all markets H&M is active in, starting with the United Kingdom and Sweden in the first phase. This phase is expected to go live in 2019.

Furthermore, H&M group will make an investment in Klarna.

TikTok could be planning a live shopping functionality for the U.S.
TikTok might be planning to launch a live shopping service in the U.S. according to a news release by Semafor. 🔥Do you want to know more about international commerce and...
October 26, 2022
5 Top features for your eCommerce B2B
By our partners at LogiCommerce - The B2B sector is undergoing a digital transformation, and the eCommerce is the ideal channel for them to save on operating costs, reduce management...
June 16, 2022
MBE Worldwide acquires the last-mile service provider GEL Proximity
MBE Worldwide has recently succeeded in acquiring a majority stake in the GEL Proximity platform, the last-mile service provider born in Italy and specialized in e-commerce.  Do you want to...
June 15, 2022
Top crossmenu

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.