research

5 Indicators to Replatform in B2B
Online shopping has changed shopping behaviour drastically. The rise of e-commerce has challenged both B2B and B2C sellers to constantly adapt themselves to new trends, changing consumer demands and competitive...
May 27, 2019
Failed deliveries cost industry €1.85 billion ($2.08) every year
Research done by NetDespatch and IMRG shows that failed deliveries have huge financial impacts for all three of the main groups involved; the customer, retailer and carrier. There might be...
May 21, 2019
Returns in Europe increase with 8%
Europe counts an increase of 8% in the number of returns this year when comparing it to the same period as last year. Simultaneously, free shipping has also risen by...
May 14, 2019
German serial-returners returned 487 million items in 2018
German serial-returners returned 487 million goods last year. This comes from the study of a research team from the University of Bamberg who researched the return behaviour of German consumers...
May 9, 2019
Ability to physically see products increasingly important
When consumers choose to buy a product offline instead of on an online shop, it is mainly because they prefer to see the products they want to purchase in real...
May 7, 2019
German e-commerce will grow 57.8 billion in 2019
German e-commerce will predictably increase by 9% in 2019. If the prediction becomes true, the German e-commerce industry will be worth 57.8 billion euros at the end of this year....
May 6, 2019
Zalando is the most convincing fashion retailer
Zalando knows how to use the best persuasion and personalisation techniques to entice consumers to purchase. We know this because the German fashion giant has finished number one in the...
April 24, 2019
Top 30 UK Logistics Service Providers 2019
The Chartered Institute of Logistics and Transport (CILT) has recently published the 'Top 30 UK Logistics Service Providers 2019' report. This report contains a list of the top 30 logistics...
April 18, 2019
Paypal Cross-Border Consumer Research 2018
Well-known payment provider PayPal carried out an annual survey in collaboration with Ipsos on cross border purchases by consumers worldwide. For this Cross-Border Consumer Research in 2018, they collected survey...
April 9, 2019
Russian e-commerce to grow 170% in the next five years
The Russian e-commerce is growing. Last year, the total value of the market contained 13.7 billion euro. This year, it is predicted to be worth 17 billion euro. By 2023,...
October 22, 2018
E-commerce Nordics up 11% in the first half of 2018
There was an increase of 11 percent during the first six months of 2018 when looking at the e-commerce growth of the Nordic countries. They now have made online purchases...
October 1, 2018
Online mobile transactions in Europe up to 44%, APAC to 51%
A research by Criteo concludes that transactions completed on the smartphone are rising globally. Northern Europe and Japan are growing in particular. In these regions, mobile transactions now represent over...
September 27, 2018
Forecast: e-commerce in China to value $1.8tn in 2022
According to Tamebay, a new report by Forrester called 'Ecommerce in China, Trends and Outlook for the Largest Ecommerce Market in the World', states the value of e-commerce in China is...
September 13, 2018
United Kingdom: 9% Year on Year growth in online shopping
An annual United Kingdom report published by Royal Mail states that online shopping in the UK has risen by 9% year on year. The research states that online shoppers in...
September 10, 2018
Cash remains important, in spite of digital payments
Despite the great promise of mobile payment solutions, cash money will remain important in the coming years. There are some Western European countries, the Netherlands, Switzerland, and Sweden for example, where...
August 27, 2018
Switzerland: small purchases paid in cash
According to an article in the Swiss Handelszeitung, the Swiss use their debit card the most, while small purchases in-store are most often paid in cash. This is a conclusion...
August 15, 2018
E-commerce Sweden: €14.5 billion in 2017
The Swedish e-commerce market has increased only a little during last year, being worth 14.5 billion euros at the end of 2017. This means an increase of 4.1 percent, just...
August 10, 2018
Dutch consumers spent 15 percent more on European webshops
According to the Dutch research company CBS, Dutch consumers spent around 400 million euros on products at foreign webshops in the European Union in the first quarter of 2018. This...
August 3, 2018
Whitepaper: Green & Social Delivery Report
Rijk van Meekeren is all about pushing boundaries. His eyes start to sparkle whenever he sees an opportunity to do things a better way. It's part of his drive to...
July 2, 2018
Whitepaper: How to target an additional 58 million online shoppers? - Crossing the border to Germany
Cross-border business remains one of the very few growth opportunities in today‘s highly optimized e-commerce landscape. Utilizing the differences in pricing, taxes, consumer preference and scale, smart merchants can easily access huge potential even if...
June 20, 2018
Engineering Digital Commerce in B2B and Wholesale
For the past 25 years, Intershop has been engineering digital business for ambitious B2B and B2C companies around the world. During these years, they have written many articles and whitepapers...
April 12, 2018
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