research

UK E-Commerce to reach 200 billion euros
By the end of 2019, the turnover of B2C e-commerce in the United Kingdom is forecasted to reach even more than €200 billion. Compared to last year (€175 billion), that...
June 19, 2019
Demand for online marketplaces driven by lower-tier Chinese consumers
A report by Invesco about how China’s lower-tier cities are stepping up in consumption says that demand for online marketplaces is driven by lower-tier Chinese consumers. This shift allows merchants...
June 19, 2019
Whitepaper: Checkout4Fashion
The opportunities available to retailers within the fashion industry are enormous. As the world becomes increasingly connected, it also becomes easier and cheaper to sell clothes, footwear and accessories to consumers in...
June 18, 2019
Nike and Nespresso at top 100 of direct-to-consumer online ranking
Practicology assessed 100 consumer brands who sell online directly to customers and identified the best practice. These brands compete against other retailers and marketplaces for online customers. In Practicology’s report, how...
June 6, 2019
Free delivery doesn’t increase return volume
Online retailers who offer free delivery do not experience an increase in returns. Although many consumers often don’t pay for a delivery, free delivery is almost never the reason for...
May 29, 2019
5 Indicators to Replatform in B2B
Online shopping has changed shopping behaviour drastically. The rise of e-commerce has challenged both B2B and B2C sellers to constantly adapt themselves to new trends, changing consumer demands and competitive...
May 27, 2019
Failed deliveries cost industry €1.85 billion ($2.08) every year
Research done by NetDespatch and IMRG shows that failed deliveries have huge financial impacts for all three of the main groups involved; the customer, retailer and carrier. There might be...
May 21, 2019
Returns in Europe increase with 8%
Europe counts an increase of 8% in the number of returns this year when comparing it to the same period as last year. Simultaneously, free shipping has also risen by...
May 14, 2019
German serial-returners returned 487 million items in 2018
German serial-returners returned 487 million goods last year. This comes from the study of a research team from the University of Bamberg who researched the return behaviour of German consumers...
May 9, 2019
Ability to physically see products increasingly important
When consumers choose to buy a product offline instead of on an online shop, it is mainly because they prefer to see the products they want to purchase in real...
May 7, 2019
German e-commerce will grow 57.8 billion in 2019
German e-commerce will predictably increase by 9% in 2019. If the prediction becomes true, the German e-commerce industry will be worth 57.8 billion euros at the end of this year....
May 6, 2019
Zalando is the most convincing fashion retailer
Zalando knows how to use the best persuasion and personalisation techniques to entice consumers to purchase. We know this because the German fashion giant has finished number one in the...
April 24, 2019
Top 30 UK Logistics Service Providers 2019
The Chartered Institute of Logistics and Transport (CILT) has recently published the 'Top 30 UK Logistics Service Providers 2019' report. This report contains a list of the top 30 logistics...
April 18, 2019
Paypal Cross-Border Consumer Research 2018
Well-known payment provider PayPal carried out an annual survey in collaboration with Ipsos on cross border purchases by consumers worldwide. For this Cross-Border Consumer Research in 2018, they collected survey...
April 9, 2019
Winning logistics strategies for the last mile
DHL and Euromonitor have identified four main trends that are shaping urban last mile transportation. Increasing urbanization is making the last mile of delivery more complex and critical for the success...
March 7, 2019
Online Shoppers in Germany buy more and more in China
Online consumers in Germany buy more and more goods abroad. According to DPD's e-shopper barometer, half of German online shoppers have accessed a foreign webshop to purchase a product cross-border....
January 25, 2019
Driving Decisions with Real-Time Data
Online shoppers today have more choice, more information and crucially, less time. To compete with commercial giants like Amazon, smaller online retailers are finding ways to meet customers wherever and...
January 23, 2019
The B2C E-commerce Index: the Netherlands on top
The annual B2C E-commerce Index of UN conference UNCTAD positioned the Netherlands on top of the index, replacing Luxembourg.  The B2C E-commerce Index measures the willingness of an economy to...
December 19, 2018
Report B2B Online: The Perfect Platform
B2B customers are becoming more demanding than ever. With targeted content on the rise, people expect relevant, accurate information to be made available at a moment’s notice. As a result, B2B...
October 31, 2018
Russian e-commerce to grow 170% in the next five years
The Russian e-commerce is growing. Last year, the total value of the market contained 13.7 billion euro. This year, it is predicted to be worth 17 billion euro. By 2023,...
October 22, 2018
E-commerce Nordics up 11% in the first half of 2018
There was an increase of 11 percent during the first six months of 2018 when looking at the e-commerce growth of the Nordic countries. They now have made online purchases...
October 1, 2018
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