UK

H&M will charge customers for online returns in the UK
H&M will charge customers for online returns in the UK starting in September. The Swedish company will begin charging £1.99 (€2.29) for returns on online orders in the UK. In-store...
September 26, 2023
UK inflation rises to 10.4%
UK consumer prices rose by 10.4% in February compared with a year ago. The inflation was more acute in food, hitting its highest level in more than 45 years. Official...
March 28, 2023
Amazon UK pledges to use electric bikes for delivery
Amazon UK, in a bet to reduce carbon emissions in its deliveries, is launching its first micro-mobility hub in the English city of London, through a fleet of electric cargo...
July 19, 2022
UK E-Commerce to reach 200 billion euros
By the end of 2019, the turnover of B2C e-commerce in the United Kingdom is forecasted to reach even more than €200 billion. Compared to last year (€175 billion), that...
June 19, 2019
Free delivery doesn’t increase return volume
Online retailers who offer free delivery do not experience an increase in returns. Although many consumers often don’t pay for a delivery, free delivery is almost never the reason for...
May 29, 2019
Zalando to charge money for delivery
Following a recent decision by H&M to limit free shipping, Zalando will now no longer ship ordered products for free as a standard. In Spain, Ireland and the United Kingdom,...
May 2, 2019
DPD and EAV develop e-cargo bike for parcel delivery
Parcel delivery group DPD has partnered with Electric Assisted Vehicles (EAV) to develop a lightweight pedal-assisted, four-wheel e-cargo bike. EAV makes composite parts for the aviation sector and race car...
April 29, 2019
27% of top UK retailers do not communicate during delivery
Recently published research by ParcelLab shows that the largest online retailers in the United Kingdom are not actively communicating with shoppers during the delivery period. Only four of the 100...
April 26, 2019
Asos is done with serial returners
The UK online fashion retailer Asos is done with customers who turn out to be serial returners. The company does not want customers who purchase clothing, wear it and then...
April 12, 2019
Primark and Disney collaborate to bring experiential retail
Primark and Disney collaborate to bring a new retail experiment to Primark’s new brick-and-mortar shop in Birmingham. It will feature the Disney cafe and offer customers the city’s typical street food....
April 9, 2019
3.3% of global online retail made up of counterfeit goods
Around the world, online sales experience an increase in the demand for counterfeit goods, as customers want to pay a lesser price for branded products. According to a report from the...
March 21, 2019
Leaders in Logistics: Last Mile Delivery
Introducing Leaders in Logistics: Last Mile Delivery, a brand new one-day event dedicated to exploring the challenges and opportunities of the rapidly changing landscape of last mile, with an emphasis on...
March 13, 2019
Global E-commerce Market Ranking 2019
eShopWorld has recently published its 'Global Ecommerce Market Ranking 2019' report. In this report, multiple countries are compared across various criteria such as logistics, average shopper spending and more. It...
March 13, 2019
Made.com is expanding to 4 new countries in Europe
Furniture (r)etailer Made has announced that its sales in the United Kingdom hit the 100 million pound mark for the first time last year. The sales grew by 34% in...
February 21, 2019
30% of Australian Shoppers makes an online purchase in a UK webshop
According to Royal Mail, 30% of Australian shoppers have made an online purchase on a UK webshop, with the average shopper spending an amount of $70 per month. The main...
February 15, 2019
The Iconic, Showpo and Asos top the rankings in Practicology’s Selling Fashion Online Report
Global digital consultancy Practicology has ranked a group of 15 Australian fashion retailers against 10 of their UK competitors, in research to determine who is doing a better job of...
February 14, 2019
Annual EU Online Sales up 12%
Eurostat has just released the annual retail figures, and average internet sales in the European Union are up by 12%, reports Tamebay. Estonia is leading with a growth of 36%,...
February 12, 2019
Joint Industry Statement on Brexit and Parcel Delivery
Ecommerce Europe, Fevad, Thuiswinkel.org, Händlerbund, Netcomm, EshopWedrop, An Post, DPD Group and PostNL have presented a joint statement on Brexit and parcel delivery. They opt that the United Kingdom and...
January 9, 2019
TDC Global - The Delivery Conference 2019
TDC Global – The Delivery Conference 2019 - The Original and Best-Attended Event for All Things eCommerce Get informed and inspired by thought-provoking keynote addresses and presentations from some of...
November 2, 2018
15% of shoppers in the United Kingdom buy cross-border every week
In the United Kingdom, consumers are increasingly buying their products from foreign retailers when shopping online. At this moment, more than 33% of the shoppers in the United Kingdom buy...
October 30, 2018
Online mobile transactions in Europe up to 44%, APAC to 51%
A research by Criteo concludes that transactions completed on the smartphone are rising globally. Northern Europe and Japan are growing in particular. In these regions, mobile transactions now represent over...
September 27, 2018
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