Zara Pre-Owned arrives in France. Inditex has announced that from next Thursday, September 7, the French will be able to enjoy its Pre-Owned service to purchase second-hand garments from the brand. France will be the second market in which the Spanish fashion retailer will launch its new business model, as it is already active in the United Kingdom.
Starting next week, Zara customers in France will have access to the second-hand platform, which is integrated into Zara's website and mobile app. Consumers will be able, through this space, to extend the useful life of garments because they can be repaired or sold, or even buy second-hand clothes.
The Fashion Network website has shared the statements made by Paula Ampuero, head of sustainable development at Zara.com: "We firmly believe that innovation is fundamental to the development of a circular future, so we work actively and collaboratively to find and bring to scale solutions to shape an increasingly sustainable value chain".
The Zara Pre-Owned platform first saw the light of day in November 2022 in the United Kingdom and has been very well received in the market. For this reason, Marta Ortega, current chairwoman of the Inditex group, shared at the last Shareholders' Meeting, held last July, that this proposal will be extended to the company's key markets by 2025: "The idea is to continue extending Zara Pre-Owned to new markets. We are going to start with France and Germany, but we are making every effort to reach Spain before the end of the year".
Among the services included in Zara Pre-Owned is the Zara garment repair service. Through a form in which you have to indicate data such as the type of garment, color or condition, you can request the repair of buttons, seams or replacement of zippers. In addition, customers can request subsequent collection in-store and track the process.
On the other hand, the platform offers a space for buying and selling online between individuals where the company's role is to provide security for transactions, manage the management of package shipments, and track the process.
Inditex aims to reduce its emissions by 50% by 2030 and is working on it with this type of initiative.
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