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What Is D2C (Direct-to-Consumer) E-commerce?
Text: Niels Floors, Head of Partnerships and Sales at ChannelEngine // Photos: ChannelEngine E-commerce companies worldwide have been making the change to a D2C retail strategy, but what is D2C?...
July 12, 2021
31% of Aussie online shoppers have access to Amazon Prime, up by 63% in less than a year
24% have an Amazon Prime membership, 7% make use of someone else’s account. More than half of those aged 25-29 have access to a Prime account. 11% of members say...
June 21, 2021
Oct8ne expands its customer service channels with WhatsApp and Facebook Messenger
Customers are getting more and more demanding, meaning customer service continues to evolve each day to adapt to new client needs. When the need for immediacy arose, companies promoted livechats...
June 14, 2021
Global consumer brands not yet optimising their Amazon.ae presence
50 consumer brands selling on Amazon.ae reviewed, average score of only 40% against a list of best practice criteria with beauty brand CeraVe the top performer. 6th May 2021, United Arab...
May 6, 2021
Oct8ne introduces its new chatbot model to increase sales
Its configuration is very simple and completely customizable for each business.It integrates with APIs to automate any administrative process.47% of users who make purchases online would be willing to do...
April 13, 2021
Ranpak Earns Full FSC® Certification for its Paper Packaging Products
The designation further demonstrates the Company’s mission to ‘Deliver a Better World™’  with its circular, recyclable packaging solutions for companies worldwide. Ranpak Holdings Corp. (“Ranpak”) (NYSE: PACK), a global  leader...
April 8, 2021
Amazon will be the prime beneficiary of Germany’s online retail growth in 2021
Consumer poll reveals 45% of German online shoppers expect to spend more buying non-food goods online this year compared to 2020; 44% of Amazon shoppers expect to spend more. London,...
April 6, 2021
93% of UK online shoppers bought from Amazon in the past year
Consumer poll shows the impact of lockdown on online shopping habits, and that Amazon will continue to be one of the biggest winners. London, UK – February 25, 2021 – Global...
February 26, 2021
“Innovation and authenticity"
“Almost every household in the United States owns a BISSELL product. This would be a great goal to achieve in Europe as well”, says Vincent Huinck, Commercial Director at BISSELL International....
February 19, 2021
How ISKN reduced operational costs and delivery times with fulfillment and reverse logistics of Salesupply
ISKN, the creator of the drawing tablet product category, faced significant delivery times, delivery - and return costs in one of its biggest markets, the USA. With the fulfillment and...
February 8, 2021
The advantages The Art Company gets from Oct8ne’s chatbot
Automatisation in e-commerce is a very important and frequently discussed topic and, with the increasing implementation of chatbots, the way we interact with customers has changed drastically. Applying automatisation to...
January 26, 2021
Why your live chat needs visual support to offer outstanding customer service
Offering excellent customer service is mandatory in every business. Despite the product or service you sell in your e-commerce business, despite how much you optimize the UX of your web,...
January 21, 2021
ChannelEngine raises € 5M in Series A funding round and hires 70 employees worldwide
ChannelEngine, the marketplace integration platform for distributed commerce that enables brands and retailers to manage and optimize their product offerings and orders through online sales channels, announces €5 million in...
January 19, 2021
How visual customer service turns e-commerce into a success story: Four examples with real data
The goal of any e-commerce business is to sell, but the real purpose of a good e-commerce business is to boost sales continually. It makes sense to think that the...
January 14, 2021
Pattern Europe Black Friday results released
Pattern Europe shared their recent Black Friday results showing how they have progressed in the region as an Amazon seller during 2020. For Black Friday itself, Pattern saw their sales on...
December 21, 2020
Percentage of Aussie online shoppers buying from Amazon up more than 50% in a year – driven by lockdown
Consumer poll shows how lockdown has seen Australian consumers turn to online retailers, including Amazon, and they expect to continue shopping this way for the rest of 2020. Australia –...
September 14, 2020
Don't miss our whitepapers about e-commerce logistics, customer service and internationalization
These days, customer experience is the key factor in winning the battle online! This ultimately means smooth and fast delivery, and providing an excellent customer service level. In addition, knowing who your...
September 8, 2020
Cross-Border Magazine partners with Ecommerce News
As of today, Cross-Border Magazine and Ecommerce News Europe are partners. Our magazine and the blog on cross-border online trade will help each other with attracting new markets and expanding...
September 2, 2020
Ranpak introduces PadPak Guardian™
Heerlen, The Netherlands (May 14, 2020)The leading international manufacturer and supplier of environmentally friendly packaging materials has developed an entirely new small-footprint packaging solution that uses 100% curbside recyclable materials....
May 15, 2020
Sustainability in e-commerce is here to stay
Online consumer demands are changing the e-commerce market in various fields. Webshops have to constantly deal with innovations in various departments of their business to keep up with consumers’ wishes....
April 8, 2020
Ranpak 2019 Environment, Social, and Governance Impact Report
Author: Ranpak We at Ranpak are proud to release our 2019 ESG (Environment, Social, and Governance) Impact Report. Ranpak is a leading provider of environmentally sustainable, systems-based, product protection solutions...
March 24, 2020
How a 5000-Year Old Product Can Help Solve Today's Plastic Waste Crisis
An immense mass of plastic hidden within the packaging supply chain plays a pivotal role in the global plastic waste crisis. This plastic contributes to irreversible environmental damage that future...
March 13, 2020
Bol.com introduces new delivery service
Dutch marketplace bol.com introduces a new delivery service in 2020. The model, called 'Verzenden via bol.com' (Shipping via bol.com) makes next-day delivery available to all partners. The marketplace platform will...
January 31, 2020
Salesupply opens a new fulfilment location in Poland
Salesupply has opened a new fulfilment location in Poland. The new location in Zielona Góra, on the western border of the country, offers considerable strategic advantages for cross-border retailers. These...
January 28, 2020
Omoda: Passion for Shoes
Back in 1875, the grandfather of the founders of Omoda worked in the shoe business. As a shoemaker in Burgh, the Netherlands, he offered a home delivery service… by horse. His passion...
November 12, 2019
Whitepaper: Checkout4Fashion
The opportunities available to retailers within the fashion industry are enormous. As the world becomes increasingly connected, it also becomes easier and cheaper to sell clothes, footwear and accessories to consumers in...
June 18, 2019
Ranpak winner of the 2019 Australasian Packaging Innovation & Design Awards
Ranpak, a global leader in environmentally friendly packaging solutions, has received the Special Commendation Award during the 2019 Australasian Packaging Innovation & Design Awards (PIDA Awards). The competition, held by...
June 12, 2019
Free whitepaper: How to Build a Trusted Brand Abroad? 15 Tips and Tricks.
Cross-border e-commerce is growing rapidly. This offers lots of opportunities for e-commerce players but requires focus. Just like personal relationships, buying online involves a leap of faith. It is unlikely...
June 4, 2019
The Power of Paper
The way we take care of our environment has been a hot topic all over the world for quite some time. Just think about the discussion on pollution in the oceans...
May 7, 2019
A Real Cool Solution
This article previously was published in Cross-Border Magazine Have you ever ordered frozen food online? If so, you can imagine how unsatisfying it would be to receive your frozen veggies completely...
March 20, 2019
Global E-commerce Market Ranking 2019
eShopWorld has recently published its 'Global Ecommerce Market Ranking 2019' report. In this report, multiple countries are compared across various criteria such as logistics, average shopper spending and more. It...
March 13, 2019
Salesupply opens a new fulfillment location in London
Salesupply, worldwide specialized partner of many e-commerce companies in the logistics fulfilment and customer care industry, opens a new fulfilment location in London Heathrow. This additional service offers many strategic...
March 11, 2019
Amazon aims to be semi-climate neutral in 2030
E-commerce giant Amazon will present its strategy to operate entirely CO2-neutral in the long term later this year. The closest target, according to its ambitions, is to carry out half...
February 26, 2019
Joint Industry Statement on Brexit and Parcel Delivery
Ecommerce Europe, Fevad, Thuiswinkel.org, Händlerbund, Netcomm, EshopWedrop, An Post, DPD Group and PostNL have presented a joint statement on Brexit and parcel delivery. They opt that the United Kingdom and...
January 9, 2019
E-commerce represents 42 percent of PostNL's turnover
Dutch postal company PostNL experiences that e-commerce is becoming a more important turnover factor every year. Last year, e-commerce logistics was responsible for 34 percent. This percentage increased by 8...
May 14, 2018
eShopWorld presents “Best Fashion Designer”-category of fashion innovation award
eShopWorld has presented the award for Best Fashion Designer at the Fashion Innovation Award to Balseca Weber as this year’s Innovation Meets Fashion event drew to a close in Lugano, Switzerland. The Loomish...
March 30, 2018
A delightful unpacking experience
This column previously appeared in Cross-Border Magazine Nr.4, October 2017   Henk Teunissen, CEO and founder of Rivièra Maison talks to us what it means to create an experience on all...
November 22, 2017
SlicePay, a PSD2-compliant payment product that supports merchants to handle complex split settlements
Global data-driven omnichannel PSP Acapture has launched SlicePay, an easy-to-integrate product designed to reduce the burden of payouts to multiple parties in various countries and currencies. It supports marketplaces, sharing...
September 14, 2017
Expert Panel:  "In the long run, international retailers have to be able to deliver within at least 24 hours in order to be competitive in their target markets."
This panel previously appeared in Cross-Border Magazine Nr.2, December 2016 "In the long run, international retailers have to be able to deliver within at least 24 hours in order to...
June 8, 2017
7 best packaging practices for e-commerce success
The white paper “7 best packaging practices for e-commerce success” by Ranpak captures the current trends in e-commerce and the resulting practical tips for the best in-the-box packaging. In today’s...
May 29, 2017
Intershop recognized as a strong performer in B2C & B2B Commerce Suites by Forrester Research
Our partner Intershop has been cited as a Strong Performer in B2C & B2B commerce suites by renowned industry analyst firm Forrester Research, Inc. The report, “The Forrester Wave™: B2C...
April 10, 2017
How to conquer a niche internationally
A high-quality accessory with international brand recognition, facing challenges around increasing volumes and growing order values is a typical scenario for a niche product. Customers from all over the world...
March 23, 2017
A good match with a local market is important
When former lawyer Janine Tillema finally found an effective treatment for her skin problems in Paula’s Choice products, she was so impressed by the brand and its unique story that...
December 23, 2016
Fashion Fulfilment: Global success through hyper-localisation
This article previously appeared in the Cross-Border Magazine, Edition 1, June 2016 When ordering a product online, a customer in Norway has a completely different set of expectations to a...
December 21, 2016
The European Commission’s proposal on contract rules for the purchase of digital content
Dr. Léon Mölenberg, senior policy advisor Ecommerce Europe and Thuiswinkel.org. This article previously appeared in the Cross-Border Magazine, Edition 1, June 2016 In the scope of the Digital Single Market Strategy...
December 20, 2016
Europe, meet Retromarine
This article previously appeared in the Cross-Border Magazine, Edition 1, June 2016 The international team, learning and having fun are the personal drivers of entrepreneur Masud Rabbani, a man with...
December 18, 2016
A brand new edition!
Dear Readers, Our new edition is being printed as we speak! That is of course great news, and even better: You can order the second edition of the Cross-Border Magazine...
December 9, 2016
New report identifies online localisation opportunities for UK and US retailers
Cross-border ecommerce benchmark report shows a clear direction for retailers who want to create customer-centric localised websites for their key international markets. London, 10th November, 2016 – Practicology has collaborated...
November 22, 2016
Welcome to Club Ecommerce Crossborder Summit 1to1!
Face to Face with the Crossborder E-commerce 27-28 October 2016, Barcelona Two intensive days of work in Barcelona at 4 Star Golf & Resort Hotel exclusive for the 200 guests with qualified profile attending the...
August 10, 2016
The Brexit: Why? - Really? - And cross-border e-commerce?
One week has gone by since the British voted to leave the EU. Or should I better say, 51.89% of the 72% who turned up to vote favoured the ‘Leave’...
June 30, 2016
Behind the scenes….Vestiaire Collective
Have you seen the cover of our first issue? The gentleman on the cover is Franck Boniface, Executive VP Finance, People, Business Intelligence, Payment and Legal of the French company...
June 28, 2016
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