A study by RetailMeNot amongst online consumers in the United States revealed that consumer confidence reached historic high levels in 2019. Alongside the rise of confidence, the consumer expectations of shoppers have increased as well. Expectations and retailer challenges in 2020 From shopping and reward programs to politics and sustainability, retailers can expect a lot for
Amazon quits collaboration delivery service providers
Amazon ends relationships with a number of small delivery contractors across the United States. This forces these companies to lay off hundreds of workers. Logistics partner Bear Down Logistics cuts the jobs of 400 employees. At the same time, Delivery Force from Seattle lays off 272 workers. According to Amazon, the logistic service providers that see their relationships
MoneySavingExpert poll: UK Delivery firms ranked
Every year, MoneySavingExpert.com runs a survey asking consumers to rank delivery firms based on their experiences during the year. In 2019, a total of 9500 respondents were questioned to rate their experiences. Conducted shortly after Christmas and the January sales peak, MoneySavingExpert.com asked people to rate the performance of all major delivery firms in the United
UPS expands worldwide express shipping services
UPS announced expansion across 40 countries of its Worldwide Express and Express Plus services. These are part of the UPS international suite of shipping services. Its express services are now available to businesses across 140 countries and territories, reaching the top 20 countries by GDP with morning delivery. The latest expansion offers morning or midday service for
2000 new parcel lockers in Denmark
In Denmark, PostNord and Swipbox start with the rollout of an extra 2,000 parcel lockers across the Scandinavian country. Over the next six months, the Nærboks lockers will be installed, after which Danish consumers can pick up their parcels whenever they want. Both companies decided to do the rollout after a successful pilot in Kolding and Sonderborg. Now, the whole Danish