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Farfetch gives designer bags second life
Luxury marketplace Farfetch has introduced Farfetch Second Life: an initiative to give designer bags a second life. Customers can exchange their beloved handbags for credit. You can use this credit...
May 23, 2019
Personalisation likely to unsettle customers
49% of consumers are willing to sign up for personalisation. However, when it’s done wrong, it makes them uncomfortable. Research done by Periscope By McKinsey shows that consumers will not...
May 22, 2019
Lidl starts selling groceries online in Spain
Lidl recently started selling its groceries online in Spain. For now, the delivery of fresh foods is only available in Madrid. To get the products to customers’ homes, Lidl is...
May 22, 2019
AliExpress includes payment method - Klarna
AliExpress customers in four different European countries can now decide when and how they pay. Adyen, AliExpress’ payment provider now supports Klarna’s ‘Pay Later’ solution. This collaboration is made possible by...
May 21, 2019
Failed deliveries cost industry €1.85 billion ($2.08) every year
Research done by NetDespatch and IMRG shows that failed deliveries have huge financial impacts for all three of the main groups involved; the customer, retailer and carrier. There might be...
May 21, 2019
Zalando starts 2019 with strong growth
In the first quarter of 2019, Zalando successfully expanded its customer reach. The number of active customers increased by 14.1% to 27.2 million and site visits increased by 29.5% to...
May 20, 2019
Migros launches click and collect service with Swiss Post
Supermarket giant Migros has made it possible for its customers to collect webshop orders in their shops across Switzerland. This new service is available due to a partnership between the...
May 17, 2019
Google makes YouTube videos 'shoppable'
Search giant Google is testing its Google Express marketplace by putting product recommendations and prices below YouTube videos. According to The Information, the company starts testing this with videos from...
May 17, 2019
Amazon one-day delivery used by 72% of US consumers
Amazon one-day delivery already sees shipments to the majority of US consumers - 72% of consumers, to be exact.  This was found in a new report by RBC Capital Markets....
May 16, 2019
How Penti integrated its online and offline strategy in one personal experience
This article previously was published in Cross-Border Magazine Turkish fashion brand Penti has been a success since the 1950s. The multichannel retailer has become a beloved brand by consumers over the...
May 16, 2019
Alibaba plans to up competition with Amazon
The global e-commerce company is allowing retailers from countries other than China to sell goods internationally via its platform. Mother company Alibaba will expand its international services provided by its...
May 15, 2019
Klarna processes a million transactions per day
Klarna is doing well. The Swedish payment company recently revealed in its most recent annual report that it now processes 1 million transactions per day and that the worldwide sales...
May 14, 2019
Returns in Europe increase with 8%
Europe counts an increase of 8% in the number of returns this year when comparing it to the same period as last year. Simultaneously, free shipping has also risen by...
May 14, 2019
French e-commerce increases 12.5% in 2019
The turnover of business-to-consumer e-commerce in France is expected to increase by 12.5% compared to 2018. Last year, the French e-commerce turnover was 92.6 billion euros and it will reach...
May 10, 2019
German serial-returners returned 487 million items in 2018
German serial-returners returned 487 million goods last year. This comes from the study of a research team from the University of Bamberg who researched the return behaviour of German consumers...
May 9, 2019
European webshops convert 1.6 billion in the Netherlands
Dutch consumers bought around 1.6 billion euros (excluding VAT) from European webshops last year. This is a 17 % increase in comparison to 2017. In the fourth quarter of 2018,...
May 9, 2019
Apple profit 5% lower than last year
Apple announced financial results for the first quarter of 2019. They have reached an $11.56 billion profit in the first quarter on sales of 58 billion. This profit is within...
May 8, 2019
Coffee is now the leading category in e-commerce grocery sales
In 2018, food and beverage, e-commerce grocery, sales reached 4.75 billion US dollars on Amazon. It is the fastest growing segment for online retailers. According to Edge by Ascential, the...
May 8, 2019
Samsung postpones launch of Galaxy Fold
Samsung has cancelled two media events in China regarding the new foldable ‘Galaxy Fold’. It also postponed the launch in the US after various flaws were discovered by journalists who...
May 7, 2019
The Power of Paper
The way we take care of our environment has been a hot topic all over the world for quite some time. Just think about the discussion on pollution in the oceans...
May 7, 2019
Ability to physically see products increasingly important
When consumers choose to buy a product offline instead of on an online shop, it is mainly because they prefer to see the products they want to purchase in real...
May 7, 2019
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