Salesupply

Salesupply Global Fulfilment & Customer Care

Provide your local customers with quality, localised customer care and speedy, local delivery services. Salesupply has more than 10 years of e-commerce experience and offers a highly scalable service. It has a strong international network and a cost-friendly solution for localised customer service and logistics services. Conquer Europe and the USA with one partner, one contact and one contract. More than 450 clients make use of Salesupply’s services.

Partner News

BrandOn Group and Salesupply Join Forces to Help Italian Brands Conquer International Markets

By Salesupply - Milan, April 17, 2026 - BrandOn Group, Italy's leading Merchant of Record for marketplaces, today announced a strategic partnership with Salesupply, a provider of global e-commerce internationalisation solutions including fulfillment and customer service. Together, the two companies offer Italian brands...

April 17, 2026

Salesupply expands US fulfillment network to 20 locations

By Salesupply - Amsterdam, 14 April 2026 / Salesupply has significantly expanded its fulfillment network in the United States, bringing the total number of US fulfillment locations to 20. The new locations give international e-commerce...

April 14, 2026

Customer Journey During Peak Season in the Benelux: Salesupply, Returnless, and Sendcloud report!

The post-purchase phase has become one of the most decisive battlegrounds in modern e-commerce. While competitive pricing, product availability, and fast checkout remain essential, customer loyalty and long-term revenue increasingly...

February 12, 2026

Decántalo: From Local Passion to Global Success

By Salesupply- Decántalo has become one of Spain’s leading online wine retailers, bringing the country’s finest wines to customers across nearly 40 countries. Founded in 2010 by Héctor and Oriol,...

October 18, 2025

SPOTLIGHT ON...Olga Pijanowska – Cross-Border Specialist at Salesupply

We’re excited to introduce Olga Pijanowska, the new Business Developer for Spain at our partner Salesupply. With a strong background in cross-border e-commerce, Olga brings fresh energy, expertise, and a deep understanding of the Spanish...

July 15, 2025

A Cup of Coffee With…. – Rutger Vonk

At Cross-Border Magazine, we love having insightful conversations over a good cup of coffee (or tea). In this issue, we sat down with Rutger Vonk, Senior Business Development Manager at...

April 16, 2025

Salesupply launches MarketplaceCare 365: A cost-effective customer service solution for marketplace sellers

100% compliance with 24-hour response time requirements across 380+ marketplaces Salesupply, a global provider of ecommerce customer service solutions, has launched MarketplaceCare 365, a cost-effective support service tailored specifically for marketplace...

April 9, 2025

New Salesupply Playbook: The Ultimate Guide for Selling in Europe!

Why Expand Your E-commerce Business to Europe? Our partner Salesupply just released its latest playbook to help you master the art of selling in Europe! Take advantage of this trove...

March 5, 2025

Marketplace Mastery: Navigating the Complexities of Global E-Commerce

By Abdelhak Amraoui / ChannelEngine In the dynamic world of e-commerce, expanding your business across borders presents both opportunities and challenges. Two key players that can help businesses navigate this...

July 27, 2024

Salesupply introduces Hybrid AI Chat for e-commerce customer service

Profitability and cost savings are the two main challenges within e-commerce. The new Hybrid AI Chat solution by Salesupply helps online stores with both challenges. The solution enables merchants to...

April 23, 2024

Salesupply expands fulfillment network with two warehouses in Scandinavia

Salesupply has further expanded its global e-commerce fulfillment network with two fulfillment centers in Scandinavia. By adding strategically located warehouses in Sweden and Denmark, Salesupply offers merchants a cost-saving alternative...

March 12, 2024

Karo Healthcare selects Salesupply as their European fulfillment partner!

By- Salesupply - Karo Healthcare - formerly known as Karo Pharma - selected Salesupply to completely take over their European multi-brand e-commerce fulfillment operations. Together with Karo Healthcare, Salesupply has...

March 8, 2023

Mystery Shopper Benchmark: Are the UK online customers kings?

By Salesupply - Our partners at Salesupply have produced an amazing Benchmark study to reveal the state of customer care in the UK. That’s why today we want to share...

December 2, 2022

Tamaris adds local customer service for international growth

By Salesupply - The footwear, fashion, and accessory brand Tamaris is a big name in Europe with an online presence in 25 European countries. The German brand is still growing...

November 8, 2022

How to turn online shoppers, into happy returning customers!

By Ruud den Rooijen / Salesupply - It is an often heard question. Webstores spend large parts of their budgets on acquiring traffic and on converting these first-time visitors into...

October 5, 2022

Salesupply Success Story: TonerPartner, aiming for customer loyalty

By Salesupply - If you belong to the 60-80 percent of people in Europe that own a printer, then you most likely know our client TonerPartner. TonerPartner is a leading...

September 13, 2022

HIRMER internationalization process key insights by Salesupply

By Salesupply - The traditional Munich retailer HIRMER is Germany's largest specialist for men's clothing. One of its retail formulas is Hirmer GROSSE GRÖSSEN (BIG & TALL), the expert in...

August 31, 2022

Salesupply expands its U.S. fulfillment network to 5 e-commerce warehouses

Deliver everywhere in mainland USA within 1-2 days standard local shipping Salesupply offers U.S. wide FbM services incl Amazon Prime New e-commerce fulfillment centers in Atlanta and Denver Ecommerce services...

May 25, 2022

E-commerce Customer Care Playbook: Are you ready for tomorrow’s customers?

E-commerce customer care is nowadays, perhaps the most important aspect of an online shopping experience. Due to the Covid pandemic, e-commerce global adoption skyrocketed in 2020, pushing many people that...

March 29, 2022

E-fulfilment after Brexit

We have all seen the terrifying images of freight traffic jams at the UK borders, CHIEF (Customs Handling of Import and Export Freight) systems, and the news updates of several...

July 14, 2021

“Innovation and authenticity"

“Almost every household in the United States owns a BISSELL product. This would be a great goal to achieve in Europe as well”, says Vincent Huinck, Commercial Director at BISSELL International....

February 19, 2021

How ISKN reduced operational costs and delivery times with fulfillment and reverse logistics of Salesupply

ISKN, the creator of the drawing tablet product category, faced significant delivery times, delivery - and return costs in one of its biggest markets, the USA. With the fulfillment and...

February 8, 2021

Salesupply opens a new fulfilment location in Poland

Salesupply has opened a new fulfilment location in Poland. The new location in Zielona Góra, on the western border of the country, offers considerable strategic advantages for cross-border retailers. These...

January 28, 2020

Whitepaper: Checkout4Fashion

The opportunities available to retailers within the fashion industry are enormous. As the world becomes increasingly connected, it also becomes easier and cheaper to sell clothes, footwear and accessories to consumers in...

June 18, 2019

Free whitepaper: How to Build a Trusted Brand Abroad? 15 Tips and Tricks.

Cross-border e-commerce is growing rapidly. This offers lots of opportunities for e-commerce players but requires focus. Just like personal relationships, buying online involves a leap of faith. It is unlikely...

June 4, 2019

5 questions: Interview with Founder & Publisher Jeroen Leenders

Jeroen Leenders, Global Marketing and Sales Director of Salesupply, is the founder of the Cross-Border Magazine. We asked him 5 questions: How did you come up with the idea to...

March 11, 2016