Salesupply

Salesupply Global Fulfilment & Customer Care

Provide your local customers with quality, localised customer care and speedy, local delivery services. Salesupply has more than 10 years of e-commerce experience and offers a highly scalable service. It has a strong international network and a cost-friendly solution for localised customer service and logistics services. Conquer Europe and the USA with one partner, one contact and one contract. More than 450 clients make use of Salesupply’s services.

Partner News

Mystery Shopper Benchmark: Are the UK online customers kings?
By Salesupply - Our partners at Salesupply have produced an amazing Benchmark study to reveal the state of customer care in the UK.  That’s why today we want to share...
December 2, 2022
Tamaris adds local customer service for international growth
By Salesupply - The footwear, fashion, and accessory brand Tamaris is a big name in Europe with an online presence in 25 European countries. The German brand is still growing...
November 8, 2022
How to turn online shoppers, into happy returning customers!
By Ruud den Rooijen / Salesupply - It is an often heard question. Webstores spend large parts of their budgets on acquiring traffic and on converting these first-time visitors into...
October 5, 2022
Salesupply Success Story: TonerPartner, aiming for customer loyalty
By Salesupply - If you belong to the 60-80 percent of people in Europe that own a printer, then you most likely know our client TonerPartner. TonerPartner is a leading...
September 13, 2022
HIRMER internationalization process key insights by Salesupply
By Salesupply - The traditional Munich retailer HIRMER is Germany's largest specialist for men's clothing. One of its retail formulas is Hirmer GROSSE GRÖSSEN (BIG & TALL), the expert in...
August 31, 2022
Salesupply expands its U.S. fulfillment network to 5 e-commerce warehouses
Deliver everywhere in mainland USA within 1-2 days standard local shipping Salesupply offers U.S. wide FbM services incl Amazon Prime New e-commerce fulfillment centers in Atlanta and Denver  Ecommerce services...
May 25, 2022
E-commerce Customer Care Playbook: Are you ready for tomorrow’s customers?
E-commerce customer care is nowadays, perhaps the most important aspect of an online shopping experience. Due to the Covid pandemic, e-commerce global adoption skyrocketed in 2020, pushing many people that...
March 29, 2022
E-fulfilment after Brexit
We have all seen the terrifying images of freight traffic jams at the UK borders, CHIEF (Customs Handling of Import and Export Freight) systems, and the news updates of several...
July 14, 2021
“Innovation and authenticity"
“Almost every household in the United States owns a BISSELL product. This would be a great goal to achieve in Europe as well”, says Vincent Huinck, Commercial Director at BISSELL International....
February 19, 2021
How ISKN reduced operational costs and delivery times with fulfillment and reverse logistics of Salesupply
ISKN, the creator of the drawing tablet product category, faced significant delivery times, delivery - and return costs in one of its biggest markets, the USA. With the fulfillment and...
February 8, 2021
Don't miss our whitepapers about e-commerce logistics, customer service and internationalization
These days, customer experience is the key factor in winning the battle online! This ultimately means smooth and fast delivery, and providing an excellent customer service level. In addition, knowing who your...
September 8, 2020
Salesupply opens a new fulfilment location in Poland
Salesupply has opened a new fulfilment location in Poland. The new location in Zielona Góra, on the western border of the country, offers considerable strategic advantages for cross-border retailers. These...
January 28, 2020
Whitepaper: Checkout4Fashion
The opportunities available to retailers within the fashion industry are enormous. As the world becomes increasingly connected, it also becomes easier and cheaper to sell clothes, footwear and accessories to consumers in...
June 18, 2019
Free whitepaper: How to Build a Trusted Brand Abroad? 15 Tips and Tricks.
Cross-border e-commerce is growing rapidly. This offers lots of opportunities for e-commerce players but requires focus. Just like personal relationships, buying online involves a leap of faith. It is unlikely...
June 4, 2019
Salesupply opens a new fulfillment location in London
Salesupply, worldwide specialized partner of many e-commerce companies in the logistics fulfilment and customer care industry, opens a new fulfilment location in London Heathrow. This additional service offers many strategic...
March 11, 2019
5 questions: Interview with Founder & Publisher Jeroen Leenders
Jeroen Leenders, Global Marketing and Sales Director of Salesupply, is the founder of the Cross-Border Magazine. We asked him 5 questions: How did you come up with the idea to...
March 11, 2016
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