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Omni-Channel retail: the goal post keeps moving
Customers’ preferences, lifestyle and the way they are engaging with brands have changed drastically, due to technology and innovation. Customers want their shopping experience to fit around their busy lifestyle,...
January 25, 2017
72% of Amazon’s global holiday gift shoppers used their mobile
The online retail giant Amazon has released an update with post-holiday sales figures. “Amazon’s 22nd holiday was a worldwide record-breaking season,”reads the official statement, revealing that over one million items...
December 29, 2016
Suitcase Retail – The Hidden Cross-Border Trade  
The dynamics of the retail landscape are fundamentally shifting. Internet penetration and individual spending power are growing rapidly across the globe, and consumers in many of these regions have become...
December 22, 2016
The European Commission’s proposal on contract rules for the purchase of digital content
Dr. Léon Mölenberg, senior policy advisor Ecommerce Europe and Thuiswinkel.org. This article previously appeared in the Cross-Border Magazine, Edition 1, June 2016 In the scope of the Digital Single Market Strategy...
December 20, 2016
Europe, meet Retromarine
This article previously appeared in the Cross-Border Magazine, Edition 1, June 2016 The international team, learning and having fun are the personal drivers of entrepreneur Masud Rabbani, a man with...
December 18, 2016
Data Feed Management
Data feed management revolves around managing your Data Feed. The idea is to optimize your Data Feed so that your webshop will produce better results. Data feeds are also used...
December 1, 2016
New report identifies online localisation opportunities for UK and US retailers
Cross-border ecommerce benchmark report shows a clear direction for retailers who want to create customer-centric localised websites for their key international markets. London, 10th November, 2016 – Practicology has collaborated...
November 22, 2016
Cross-border is flourishing in Europe, divergence in consumer preferences grows
E-commerce is continuing along its growth path in Europe: Eleven out of twelve categories grew in size in the past year, concludes delivery provider PostNord in its latest report based...
November 22, 2016
Online Marketplaces: Which is best for you?
Online marketplaces are platforms where third parties can offer their products and services. Meanwhile the transactions are processed by the marketplace owner. After the sale is finalized the marketplace receives...
November 15, 2016
B2B Commerce: Digitalization makes companies more global & more effective
Pursuit of the digitalization agenda is enabling B2B organizations to transform their business models, expand outside their traditional markets and enable operational innovation. These are some of the findings from...
November 14, 2016
Crossing borders by going viral
For (almost) every marketer the dream is to go viral with their marketing campaign. But this is not easily achieved. There are different factors that play a role in whether...
November 4, 2016
Social Media and where to be active
When you take your business online and want to connect to your customers through social media you will be greeted by a host of different options. While it would be...
October 27, 2016
Drones or delivery bots? The future of the last mile
In a time where e-commerce has become a mainstream shopping channel and sellers are adopting an increasingly customer-centric approach, the infamous ‘last mile’ has become a key differentiator for many...
October 24, 2016
Consumer Expectations Report + Infographic
The amount of information, choice and technological opportunities that are available today make nearly everyone expect more. Customer expectations are rising faster and businesses need to stay up-to-date with customer...
September 26, 2016
Ecommerce Foundation releases annual “China B2C E-Commerce Report 2016”
The new B2C Ecommerce Country Report released by the Ecommerce Foundations provides a promising outlook for the Chinese e-commerce market, given that China has the highest eGDP in the world,...
September 16, 2016
Positive customer reviews lead to more returns
Positive customer reviews raise customer expectations. Sometimes to an extent where the actual product can only be a disappointment- and thus be returned. The more positive online reviews a product...
September 9, 2016
Don’t get left behind… Here’s how consumers are shopping online in 2016
A contribution of our partner eCommerce EXPO After the digital demise of retail giant BHS, it’s vital you meet the needs of today’s digital shoppers. As for the first time in history, more shoppers...
September 5, 2016
Survey: What does the future of Online Delivery hold?
The explosion of omni channel retail has had a profound effect on retailers facing supply chains. Customers have become used to shopping on the go with multiple devices. Now, they...
August 24, 2016
‘Cross-border easiness’ key success factor for delivery companies
Over 70 percent of online retailers use more than one parcel provider in order to get the best price and spread the risk. This is revealed by the latest Accenture...
August 22, 2016
Nielsen: European consumers confidence steady but low
According to the latest Consumer Confidence Index by Nielsen, European consumer confidence was largely stable in the second quarter of 2016, at 79. Notably, consumer confidence improved from the first...
August 18, 2016
335 Online Marketplaces in Europe
Online marketplaces are a booming phenomenon. Next to selling their own retail assortment, many larger retailers have even chosen to open up their platforms for third-party sellers, e.g. Amazon, Bol.com,...
August 4, 2016
Why the hell should we go to India?
by Maarten van der Schaaf. Maarten van der Schaaf is partner at the Amsterdam-based consultancy IndiaConnected. An Interview with IndiaConnected partner Bart Hergaarden is featured in the 1st issue of the Cross-Border...
August 2, 2016
Amazon defies negative expectations with positive 2nd quarter results
Global online giant Amazon has released financial results for its second quarter of 2016. The company saw its tunrover grow by 31% compared to the previous year, reaching $30,4bn (€27,4bn)....
August 2, 2016
5 things you never knew you wanted to know about…. Sales tax in the USA
In the first issue of the Cross-Border Magazine, Avalara’s taxexperts Richard Asquith (VP of Global Tax) and Paul Guyer (Sales Director EMEA) shed some light on how to tackle the...
July 12, 2016
European B2C e-commerce turnover forecast to reach the €500 billion mark this year
The Ecommerce Foundation and Ecommerce Europe launched the latest European BC2 E-commerce Report during the Global E-commerce Summit at the end of May 2016. The e-commerce turnover grew by double...
July 11, 2016
Cross-Border Magazine looks back at a great launch at eTail Europe 2016!
On June 21st 2016, the Cross-Border Magazine was officially launched during the eTail Europe Conference in London. We were overwhelmed by the positive response and therefore we would like to...
July 11, 2016
US Webinar: Sales through e-commerce to the European Union
The U.S. Department of Commerce invites American exporters to learn about sales through eCommerce to the European Union. During this program you will learn about payment of VAT and duty...
July 11, 2016
The Brexit: Why? - Really? - And cross-border e-commerce?
One week has gone by since the British voted to leave the EU. Or should I better say, 51.89% of the 72% who turned up to vote favoured the ‘Leave’...
June 30, 2016
Going global through localized pages and custom content
Raising conversion from 9 to 17% through localizing website content for a new market- this is what many retailers would wish to achieve when internationalizing their e-commerce business. Overstock.com shared...
June 23, 2016
Localization Checklist
‘Make the consumer feel at home’- a simple key to success that demands a number of actions to be undertaken. Research by Common Sense Advisory revealed that over half of...
June 17, 2016
Improve conversion during the checkout process
Conversion rate for payments is the ratio between the number of payment requests and successful payment authorisations. Recent research by Ingenico Payment Services has revealed that 20% of payment requests...
June 17, 2016
Cross-border-Ecommerce: Guide to selling online in the United States
A practical guide to selling online in the United States
In the first issue of the Cross-Border Magazine, Franck Boniface, VP Legal and Payments at Vestiaire Collective, talks about the company’s expansion strategy to the US. “The UK was the...
June 15, 2016
Ecommerce europe Launch of the EcommerceWiki
Launch of the EcommerceWiki: boosting cross-border e-commerce by sharing knowledge
The EcommerceWiki is a new platform for sharing information about e-commerce. Created jointly by Ecommerce Europe and the Ecommerce Foundation, the EcommerceWiki has been developed in order to provide a...
June 14, 2016
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