News

German serial-returners returned 487 million items in 2018
German serial-returners returned 487 million goods last year. This comes from the study of a research team from the University of Bamberg who researched the return behaviour of German consumers...
May 9, 2019
Coffee is now the leading category in e-commerce grocery sales
In 2018, food and beverage, e-commerce grocery, sales reached 4.75 billion US dollars on Amazon. It is the fastest growing segment for online retailers. According to Edge by Ascential, the...
May 8, 2019
Samsung postpones launch of Galaxy Fold
Samsung has cancelled two media events in China regarding the new foldable ‘Galaxy Fold’. It also postponed the launch in the US after various flaws were discovered by journalists who...
May 7, 2019
The Power of Paper
The way we take care of our environment has been a hot topic all over the world for quite some time. Just think about the discussion on pollution in the oceans...
May 7, 2019
Netflix does not fear Disney and Apple
Netflix says the company does not fear the arrival of Apple TV Plus and Disney Plus. According to them, the "transition from linear to delayed viewing" is huge and all...
May 2, 2019
17% increase for Dutch online retail turnover
The Dutch retail sector is experiencing growth in the first part of 2019. Not only the online retail market, but also the offline retail is growing. Dutch market research company...
April 30, 2019
Otto best European alternative to Amazon
German e-commerce company Otto is the biggest European competitor of Amazon. According to former CEO and current chairman of the Otto Group supervisory board, Michael Otto, it is the only...
April 30, 2019
Online shoppers trust all trustmarks - even fake ones
A trustmark helps to reassure a consumer when it comes to ordering from a web shop. They are an important factor regarding the trustworthiness of an e-commerce shop. However, fake...
April 25, 2019
Amazon Web Services (AWS)
Amazon AWS set to achieve 100% sustainability on a global scale
Last Monday, April 8th, Amazon Web Services (AWS) announced three new projects. These projects are set to achieve 100% renewable energy for its global infrastructure. These projects will take place...
April 24, 2019
Macy's launches 'Story' nationally in 36 shops
Macy's launches 'Story' on a national level in 36 shops. According to a press release, the company integrates the Story retail concept spread out over 15 states. Story will be...
April 17, 2019
Asos is done with serial returners
The UK online fashion retailer Asos is done with customers who turn out to be serial returners. The company does not want customers who purchase clothing, wear it and then...
April 12, 2019
Mobile sales will account for 34% of all US e-commerce sales
Mobile e-commerce retail sales will make up 24% of all US e-commerce sales in 2019. That accounts for an estimated amount of 203.94 billion dollars. Desktop purchases are still dominating...
April 11, 2019
Over 1200% growth expected for the number of robotic warehouses by 2025
Retailers are taking advantage of advanced and affordable commercial robotics, with e-commerce fulfilment as their primary driver. According to ABI Research, over 50,000 warehouses globally will use robots by 2025....
April 10, 2019
Paypal Cross-Border Consumer Research 2018
Well-known payment provider PayPal carried out an annual survey in collaboration with Ipsos on cross border purchases by consumers worldwide. For this Cross-Border Consumer Research in 2018, they collected survey...
April 9, 2019
Primark and Disney collaborate to bring experiential retail
Primark and Disney collaborate to bring a new retail experiment to Primark’s new brick-and-mortar shop in Birmingham. It will feature the Disney cafe and offer customers the city’s typical street food....
April 9, 2019
Biggest online sales growth due to warm weather
The unusually warm February weather has increased the growth of online sales severely. It is the biggest growth in six months, according to IMRG Capgemini eRetail Sales Index. Even though...
March 28, 2019
Five reasons SME e-commerce retailers are set for global success in 2019 and beyond
There has never been a better time to set up an e-commerce business. With set-up costs falling and technology improving, e-commerce start-ups through to SMEs have the opportunity to scale...
March 27, 2019
3.3% of global online retail made up of counterfeit goods
Around the world, online sales experience an increase in the demand for counterfeit goods, as customers want to pay a lesser price for branded products. According to a report from the...
March 21, 2019
A Real Cool Solution
This article previously was published in Cross-Border Magazine Have you ever ordered frozen food online? If so, you can imagine how unsatisfying it would be to receive your frozen veggies completely...
March 20, 2019
Amazon could dominate the grocery market
According to DigitalCommerce360, analysts say that Amazon’s grocery sales could exceed Walmart’s in the years 2030-2035. However, they will have to either acquire or build thousands of brick-and-mortar shops to...
March 15, 2019
The importance of mobile apps in the e-commerce business
Companies actively invest in technology and are integrating more digital features into their online webshop. Mobile apps have enabled companies to meet the demands of a customer in the smartphone-driven...
March 14, 2019
Salesupply opens a new fulfillment location in London
Salesupply, worldwide specialized partner of many e-commerce companies in the logistics fulfilment and customer care industry, opens a new fulfilment location in London Heathrow. This additional service offers many strategic...
March 11, 2019
The Business With The Oktoberfest
This article previously was published in Cross-Border Magazine Author: Dirk Haschke, VP Sales DACH and eCommerce Operations Descartes Systems (Germany) GmbH How MOSER Trachten – a traditional giant with 38 branches –...
February 26, 2019
The challenges of mobile sales in online fashion retail
Online fashion shoppers spend more on their mobile devices than via their desktops, for the first time ever. A large-scale study done by Nosto shows that in the last quarter...
February 20, 2019
30% of Australian Shoppers makes an online purchase in a UK webshop
According to Royal Mail, 30% of Australian shoppers have made an online purchase on a UK webshop, with the average shopper spending an amount of $70 per month. The main...
February 15, 2019
The Iconic, Showpo and Asos top the rankings in Practicology’s Selling Fashion Online Report
Global digital consultancy Practicology has ranked a group of 15 Australian fashion retailers against 10 of their UK competitors, in research to determine who is doing a better job of...
February 14, 2019
Annual EU Online Sales up 12%
Eurostat has just released the annual retail figures, and average internet sales in the European Union are up by 12%, reports Tamebay. Estonia is leading with a growth of 36%,...
February 12, 2019
Payment methods have the biggest impact on reliability web shop
In the Netherlands, almost two thirds (63%) of customers checked if a webshop was safe by seeing if safe payment methods like PayPal and iDeal are offered, reports Trusted Shops....
February 6, 2019
Amazon Advertising: a $10bn business
American marketplace Amazon has published its results for the fourth quarter of 2018. In Q4, sales are up 20%, to $72.4 billion. A massive growth can be seen for Amazon...
February 5, 2019
EU and Japan create free trade zone
On February 1st, 2019, a free trade agreement between Japan and the European Union came into force, covering almost one-third of the world's economy, reports dw.com. With the agreement, almost...
February 4, 2019
Online Shoppers in Germany buy more and more in China
Online consumers in Germany buy more and more goods abroad. According to DPD's e-shopper barometer, half of German online shoppers have accessed a foreign webshop to purchase a product cross-border....
January 25, 2019
Driving Decisions with Real-Time Data
Online shoppers today have more choice, more information and crucially, less time. To compete with commercial giants like Amazon, smaller online retailers are finding ways to meet customers wherever and...
January 23, 2019
Instant bank transfer payments introduced by Otto
OTTO, the German online platform has introduced instant bank transfers to its retailers and consumers. It enables customers to transfer payments instantly for their purchases. Using this payment method, the...
January 22, 2019
How to set up for Global Success
This article previously was published in Cross-Border Magazine How We Are Pentagon supports big brands to overcome challenges when entering marketplaces worldwide. Laurence Guy is founder and CEO of Pentagon...
January 18, 2019
Bank of China to enable payment in Yuan on U.S. e-commerce platforms in 2019
The official Xinhua news agency reports that the Bank of China’s New York branch will enable Chinese firms to receive payment in Yuan rather than Dollars from their sales on...
January 16, 2019
Zalando introduces after payment services in Italy
Fashion platform Zalando introduced an after payment service in Italy. This way, Italian consumers can buy their preferred products, return the products they do not wish to keep and only pay...
January 15, 2019
Joint Industry Statement on Brexit and Parcel Delivery
Ecommerce Europe, Fevad, Thuiswinkel.org, Händlerbund, Netcomm, EshopWedrop, An Post, DPD Group and PostNL have presented a joint statement on Brexit and parcel delivery. They opt that the United Kingdom and...
January 9, 2019
U.S. Retail Sales Grew 5.1% in 2018 Holiday Season
A MasterCard report shows a robust holiday shopping season for the American market. Holiday sales increased 5.1% to more than $850 billion this year. This is the strongest growth in...
January 8, 2019
Amazon Germany employees strike before Christmas
There is an Amazon Germany workers strike taking place at two of Amazon‘s German warehouses. With just a week to go before Christmas, it’s raised concerns that gifts might not arrive...
December 20, 2018
#eTailAsia; Thriving in the e-commerce Revolution in 2019
Year after year, eTail Asia has been a sell-out success story! And it’s back for the 7th edition at Sheraton Towers, Singapore from 5-7th March 2019. What is it about...
December 14, 2018
75 Million for Alibaba's European Hub
Alibaba is working on entering the European market. To provide a better service, they will open a European hub in Liege, Belgium. The Chinese marketplace giant has reserved 75 million...
December 10, 2018
Overcoming cross-border challenges: trust as one solution
The rise of e-commerce is continuing to grow at a rapid pace. The total transaction value of e-commerce worldwide is estimated to be $2,875,507 million in 2018[1], with a global...
December 6, 2018
Alibaba: king of the holiday season
Tamebay.com reports that Alibaba, the most powerful, well-known Chinese marketplace platform, is the absolute king of the 2018 holiday sales. Comparing the United States versus Alibaba Holiday sales for 2018,...
December 4, 2018
Ecommerce Foundation acquired Scamadviser
Ecommerce Foundation has acquired the British website Scamadviser. With the acquisition and integration of the Scamadviser technology, Ecommerce Foundation will strengthen its global e-commerce trust mark solution by instilling trust in consumers buying online...
November 30, 2018
Black Friday: major growth in transactions in the Netherlands
According to Betaalvereniging Nederland, payment transactions have increased a lot over the Black Friday weekend. From Friday, November 23rd to Monday 26th, the popular payment method iDeal and normal debit...
November 28, 2018
On Black Friday, more U.S. shoppers chose the computer over the mall
The Thanksgiving Day and Black Friday kickoff of the U.S. holiday shopping season showed the increasing preference for online purchases, as more Americans opted to stay home and use their smartphones...
November 27, 2018
Investors slightly disappointed in growth JD.com
Alibaba's biggest competitor, JD.com, finished its third quarter with a total turnover of 15.3 billion dollars. Net profits were about 0.4 billion. Despite these results, investors were disappointed in the...
November 22, 2018
Small web shops in Belgium can't compete with large online stores
Belgian small online retailers are facing difficult times. The total amount of small web shops fell with 8.5% in 2017. The main given reasons to stop with their own shop...
November 9, 2018
Zalando expects to grow revenues 20-25% in fourth quarter after challenging Q3
Fashion platform Zalando expects to grow revenues in the fourth quarter of 2018 by 20-25% after a financially challenging third quarter with 11.7% revenue growth to €1.20 billion and an adjusted...
November 8, 2018
Zalando connects offline and online more
Zalando is expanding its cooperation with brick-and-mortar stores that are connected to the Zalando platform to 600 by the end of this year. This so-called 'Connected Retail Model' will be internationalised...
November 1, 2018
Report B2B Online: The Perfect Platform
B2B customers are becoming more demanding than ever. With targeted content on the rise, people expect relevant, accurate information to be made available at a moment’s notice. As a result, B2B...
October 31, 2018
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