Direct Link creates borderless e-commerce solutions for global delivery. They are specialists in customer – specific delivery solutions and the distribution of e-commerce goods to anywhere in the world. They know the people, the systems and the ways between. Every year they conduct studies of the development of cross-border e-commerce, gaining deeper knowledge of consumer
Global growth e-commerce slows down
Global online sales have grown with 11% in Q3 2021. This is a higher growth than in the previous quarter, when online sales grew with 2%. However, compared to the same time last year, it is visible that the e-commerce growth is slowing down. The European amount of sales seems to be returning to pre-pandemic levels. Globally, it seems that online stores have reached sales
Consumers don’t trust cross-border deliveries
57% of online shoppers around the world have made at least one online cross-border purchase in the last twelve months. Meanwhile a further 22% have considered doing so. Additionally, 43% agree or strongly agree that doing more online shopping in general during COVID-19 means they are now more willing to consider cross-border e-commerce purchases. Clothing and footwear is the
Amazon most trusted online brand in Germany
The protection of personal data on the internet been a hot topic in Germany. Germans in general seem to have a rather distrustful attitude towards online services. One in three Germans only uses websites and apps that they know and trust. More than 40% of German internet users are concerned that companies collect too much of their personal data while they are online. In
Dutch cross-border purchases slow down
In the second quarter of 2021, Dutch consumers spent more than €800 million at foreign online stores. This is almost 17% more than in the same period a year earlier. The turnover of e-commerce sellers in the Netherlands showed comparable growth. Growth was considerably lower for both European and Dutch internet sellers than in previous quarters. Since 2014, consumers in the